Sept. 22, 2003 P-4 Northbridge Spring Clip

The thin retention spring included with CHC-A05 and CHC-A01 Chipset Coolers is for mounting the chipset to Pentium 4 Northbridge motherboard chipsets. It is not required to mount the cooler on any other type of chip.
Sept. 8, 2003 Upcoming GeForce FX 5900 / Radeon 9800 Pro Support

The current CHC-A05 gold chipset will operate with ATI Radeon 9800 Pro cards, but not the nVidia GeForce FX.

Koolance will release a high-performance video chipset cooler in October which is expected to provide a significant increase in efficiency for these high-level cards.

Please continue to check the homepage for product announcements.
May. 12, 2003 Xeon Adapter Incompatibility with some Tyan Motherboards

Some Tyan dual Xeon 603/604 motherboards have begun including a new plastic mounting clip style which will not fit the Koolance Xeon adapter.

Since the new clip does not appear to be model-dependent at this time, we are not yet able to list incompatible boards. Tyan's website includes user manuals which still feature the earlier (compatible) style of Xeon plastic bracket.
Apr. 29, 2003 New User Manual

Now available is a completely rewritten User Manual for Koolance products (in color). This new format may not be included with Koolance systems for at least 4-6 weeks, but you can download it now from the manual page.

The new style should provide even easier instructions on the setup, installation, and maintenance of Koolance systems and liquid coolers.

NOTE: The "Universal User Manual" includes all current Koolance products, including: PC2-601, PC2-901, Exos, RM1-4U, and all Coolers. You will not need to download the cooler installation guides separately.
Feb. 4, 2003 Using Alternative Components in a Koolance System will Void the Warranty

As mentioned in the User Manual's warranty, using alternative manufacturers' parts in a Koolance system will void the system warranty. This includes everything from coolers to pumps.

Our systems are designed to operate with pre-specified components. Pumps which are too fast or too slow may result in an inefficient flow rate through the heat exchanger and potential system damage. CPU or chipset coolers which use an incompatible metal type or alloy may result in a corrosive chemical reaction. Fans which do not provide sufficient airflow to the heat exchanger over the voltage range given by our control board may result in potential system damage.

Koolance does not offer technical support for warranty-voiding procedures or modifications. Please see the FAQ for more information.
July 10, 2002 Applying Hard Drive Thermal Material to the Spindle Motor

The User Manual specifies applying thermal encapsulate to the primary semiconductors and spindle motor of the hard drive. The encapsulate material should not be applied to the motor if there is an opening in the center (See Example). The thermal material can cause additional noise, and may interfere with the drive's operation. In situations where the material has already been applied, we recommend cutting a hole in the encapsulate to free this area.
June 21, 2002 New PC User Manual

Version 1.07 includes more details on installation of the CPU-200 cooler, and includes the new hard drive revision (which lacks a need for the steel containment plate). If you have received a manual prior to 1.07 with your Koolance case, please see the downloads page for updated installation instructions.
June 3, 2002 Hard Drive Cooler Revision

The Hard Drive Cooling Plate has been altered so that it no longer requires the steel "containment plate". One side of the cooler is completely flush, so the thin plate is not needed to hold thermal encapsulate against the drive. (It is still included with the second hard drive kit.)
May 14, 2002 Motherboard cooler compatibility

Although most boards will accommodate our liquid coolers, certain combinations on specific motherboards may simply not fit. Some Epox models (such as the EP-8K3A and EP-8K3A+) for example, have a very short distance between the northbridge chipset mounting holes and the CPU socket, so that the mounting bracket of our chipset liquid cooler on the motherboard may interfere with the CPU-200 cooler. In this case, we recommend to use the CPU-100, or not to use a chipset cooler on the northbridge.
Apr 3, 2002 CPU-200 Cooler Installation Sheet

If you do not receive a small installation sheet with your CPU-200 cooler, it can also be downloaded from the support page. The instructions include important information regarding thermal probe placement & bracket alignment, which differ slightly from the installation of a regular CPU-100 cooler.
Dec 5, 2001 Mounting Coolers onto the ATI Radeon 8500

The ATI Radeon 8500 lacks heat sink mounting holes found on the majority of video cards. Instead of using the Koolance bracket, thermal adhesive or tape should be used (such as Arctic Silver Thermal Adhesive).
Nov 27, 2001 Manual v1.05 Online

While the latest User Manual is being printed, those who have received the "1.05 Addendum" insert can also download a full version from our support page. Changes apply mainly to the liquid installation, providing more detail through the process. There are other minor clarifications, particularly in the Hard Drive & Configuration sections.
Nov 19, 2001 USB Ports with Deep Front Bezel

The original USB/Audio front ports from the PC2-C do not fit correctly in the Deep Bezel. Unfortunately, the chassis manufacturer does not make a shorter USB bracket to fit the bezel design. The USB ports can still be utilized after removing the rotating "door panel", but the audio ports are unusable. We do not recommend purchasing the front USB ports with a deep bezel.
Oct 8, 2001 Use of CPU Shims

Utilizing CPU Shims with Koolance cases are unnecessary, and will void the system warranty. Our patent-pending CPU bracket is extremely safe, placing even pressure across the center of the processor as it's tightened. This is unlike regular heatsinks, relying on asymmetrical pressure in "leveraging-over" the mounting mechanism, which can damage a fragile core. Using shims with our systems prevents the cooler from making adequate contact with the processor, and may result in hardware damage.
Oct 1, 2001 Use of Alternative Liquids

As the User Manual states, adding alternative liquids to a Koolance system will void the manufacturer warranty, and may result in serious damage to the computer and hardware therein. This includes dyes, water (other than what is provided in the included refill bottle), "Redline Water Wetter", or similar products. We would strongly urge customers to keep and to utilize the original liquid solution, as it has already successfully undergone numerous efficiency and longetivity tests.
Sept 20, 2001 Optional CPU Brackets

Because of the many varieties of upcoming socket designs, the standard K7/PIII bracket will be included with each Koolance case (& individual CPU kit purchases), and we will offer alternative CPU brackets as optional items. This is not foreseen to be an enormous issue, since a typical CPU bracket will probably cost around $3.00 (MSRP).

We are also working on a new P-4 bracket to fit Intel's new socket 478 "Northwood" processor, because the P-4 "Willamette" socket 423 bracket will not fit. The new bracket should be available soon.
Aug 28, 2001 New PC Manual Posted
For those who may want to browse the new PC manual while waiting for more technical information, it is now available for download. It also describes the installation process, as it varies from our previous unit.